Inject partnered closely with the Empower Wealth leadership team to build a talent strategy that matched the ambition of the business and the standard of its customer experience.

1. Strategic and targeted hiring
Inject supported Empower Wealth in hiring talent across several divisions, using valid and reliable assessment tools to ensure each hire was the right fit for the business and the role. This included hiring a leader of the Mortgage Broking team in 2020 who brought extensive experience from the banking and broking industry, even without having been a mortgage broker themselves. It was a deliberate move to bring in fresh thinking and broaden capability.

2. Communicating a compelling EVP
A strong focus was placed on clearly communicating Empower Wealth’s Employee Value Proposition (EVP) to prospective candidates. This included honest video testimonials from staff, giving candidates a real and authentic view of what it was like to work in the business.

3. Building internal career pathways
Inject worked with Empower Wealth on internal career development structures designed to build a pipeline of talent that was better than the industry standard. The goal was to give team members a clear line of sight to grow their careers within the business.

4. The Empower Wealth Broker Academy
A standout feature of the Empower Wealth talent model is their Broker Academy for new entrants to the industry. The academy goes beyond the diploma, helping new brokers grow into trusted advisors for their clients. It also doubles as a powerful attraction tool, showcased to potential candidates as a reason to join the business.