Inject worked closely with Nathan and Kristel to strengthen the people and leadership foundations required for the next stage of growth.

The first priority was ensuring the business had the right people in the right roles. This involved a combination of strategic HR advisory support and end-to-end hiring to help align the team structure with the evolving needs of the business.

From there, we introduced more robust people frameworks across the organisation to provide clarity and consistency for both leaders and staff. This included establishing performance and development frameworks, career pathways, remuneration structures, and staff feedback loops so team members understood how they could grow and contribute to the success of the business.

We also strengthened hiring practices and probation management processes to ensure new team members were integrated effectively and set up for success from the outset.

Alongside these structural improvements, Inject worked directly with Nathan and Kristel on leadership development, delivering tailored leadership training as well as team capability workshops designed to strengthen collaboration, communication, and leadership capability across the business.

Throughout the partnership, UME valued having a trusted HR partner who understood the context of their business, providing practical guidance and support when navigating important people decisions.