Learn who Inject is and how the team supports growing businesses.
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See practical examples of Inject’s work and client outcomes.
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Browse articles on leadership, HR and team performance.
Trusted HR partner to the Finance Broking Industry since 2013.
Inject helps finance and mortgage broking businesses hire, develop and lead their people, so the business keeps growing without everything running through the owner.
Broker businesses tend to meet the same people challenges at the same points in their growth. Most sit between two stages, so we start with the one causing the most strain.
The owner writes loans and runs the business, with a small team in loan processing, sometimes offshore.
What we build together:
Brokers, credit analysts and administrators, with a lead broker holding the team together.
What we build together:
A recognised brand and a growth plan that depends on the next layer of people.
What we build together:
Hiring, HR and training are tailored together, because each one weakens when it stands alone.
Support for businesses that need to resolve people issues early, reduce risk and keep disruption to a minimum.
Support for the day-to-day people processes that keep your business moving and give you better visibility into how your team is tracking.
Solutions designed to strengthen performance, clarify expectations and build the capability your business needs as it grows.
For businesses that want to reduce the incidence of bad hires, hire people who suit both the role and the culture, and provide targeted development to help new starters thrive.
Tommy Sim, Inject’s Managing Director, runs leadership and DISC training on site with broker teams. The aim is a team that works better together, and a better experience for the clients it serves.
What changes after a training day:
“We walked away with a much clearer picture of how each of us operates individually, and where our natural strengths sit as a team, which ultimately means a smoother, more considered experience for the clients we work with every day.”
Senior practitioners in HR advise your managers directly, and they are the same people each time. Our consultants get to know your business, so the advice you receive is grounded in context, not generic answers.
Working across hiring, HR and training, our consultants learn the business, its culture and how broking teams are built. Advice fits the business it is for.
Proven capability in recruitment, training and HR, delivered as one solution. The combined effort lifts capability and engagement across the team.
Regular check-ins and on-the-ground feedback help us anticipate needs and risks early, with actions lined up before issues become urgent.
Work that improves business performance and builds confidence in investing in people, so the business can move to next level thinking.
Inject works with finance and mortgage broking businesses across recruitment and selection, human resources, and training and development. Because we see how people are led and developed after they start, we know what to look for before they start.
In 2026 we were named a National Finalist for the Support Service Provider Award, Small Company, at the MFAA Excellence Awards.
“The dedicated consultant model means we always have a single point of contact who understands our history and requirements.”
Ramsey Property Wealth
“Inject has helped us elevate the capability of our sales leaders by embedding structured performance conversations, clearer accountability frameworks and practical coaching tools that can be applied immediately in the field.”
Head of Sales & Distribution, AFG
“They act as true partners, taking the time to ask good questions and understand what makes the business tick. They build capacity and capability, leaving behind strong foundations that continue to add value well beyond the assignment.”
Former CEO, Empower Wealth
“Inject’s psychometric testing and analysis service has been invaluable to our hiring process. Rather than conducting ad-hoc behavioural interviews, they provide detailed analysis reports with recommended behavioural-based interview questions tailored to each candidate. This has allowed our leadership team to conduct more effective interviews focused on role-specific competencies.”
Ramsey Property Wealth
“That’s HR at another level. It’s beyond templates and compliance. It’s about helping shape the business we’re becoming. If we want to grow well, it all comes back to people.”
Managing Director, Inovayt
“The result of working with Inject was that all my staff are now outperforming their targets and I have a lot more time on my hands to work on the business and to be with my family.”
Managing Director, ANZ Mobile Lending
“The dedicated consultant model means we always have a single point of contact who understands our history and requirements.”
Ramsey Property Wealth
“Inject has helped us elevate the capability of our sales leaders by embedding structured performance conversations, clearer accountability frameworks and practical coaching tools that can be applied immediately in the field.”
Head of Sales & Distribution, AFG
“They act as true partners, taking the time to ask good questions and understand what makes the business tick. They build capacity and capability, leaving behind strong foundations that continue to add value well beyond the assignment.”
Former CEO, Empower Wealth
“Inject’s psychometric testing and analysis service has been invaluable to our hiring process. Rather than conducting ad-hoc behavioural interviews, they provide detailed analysis reports with recommended behavioural-based interview questions tailored to each candidate. This has allowed our leadership team to conduct more effective interviews focused on role-specific competencies.”
Ramsey Property Wealth
“That’s HR at another level. It’s beyond templates and compliance. It’s about helping shape the business we’re becoming. If we want to grow well, it all comes back to people.”
Managing Director, Inovayt
“The result of working with Inject was that all my staff are now outperforming their targets and I have a lot more time on my hands to work on the business and to be with my family.”
Managing Director, ANZ Mobile Lending
Them Lam, Head of Sales & Distribution, AFG
Them joins Tommy Sim to talk about the move from top performer to leader, and what it takes to lead a sales team well.
Peter Antonius, Group CEO, Liston Newton Advisory
Peter shares how he is building the next stage of a 50-year-old firm without breaking the culture that made it successful, including how a competency framework clarifies careers.
The people work behind a broker business: hiring, onboarding and probation, position descriptions and KPIs, career pathways, remuneration and commission structures, performance and feedback, leadership development, and advice when a matter needs a decision. We work alongside the owner and managers so the processes keep running after the first piece of work is done.
Yes. Mortgage broker recruitment is part of our recruitment process outsourcing, which means we run the hire from inside the business. We scope the role with the owner, assess candidates on attitude, aptitude and behaviours, and the hiring manager receives a written assessment of each person before deciding.
An agency is paid when a candidate is placed, so its process is built around the placement. Ours is built around the hire and what happens after it. Because we also look after HR and training, the person who joins is supported well beyond the first day.
Yes. Many broker businesses source candidates through their own networks. We assess them against the role and give the hiring manager a written view of strengths and development areas, so the decision does not rest on the interview alone.
Yes. Broking skills can be taught inside the business when the person has the right attitude, aptitude and behaviours. We assess for those first, then build a new entrant program around the role.
Yes, as part of career pathways and performance frameworks. We build the structure with the owner so progression, performance and pay line up, and bonus schemes carry measures of success.
Our work covers the employment side: contracts, policies, probation, performance, pay against modern awards and workplace matters. Credit licensing and broker compliance sit with the licensee and its advisers, and we work alongside them.
It starts with what is stretching the business most, usually hiring, leadership or structure. We agree the scope from there, and the same consultants deliver it throughout. Most work is by video and phone, with time on site when it adds value, and a regular progress report to the owner.
