We break down why feedback so often goes wrong, why managers avoid it, and what actually makes feedback change behaviour rather than damage relationships.

This episode goes beyond generic advice. It introduces the red line versus green line model, explains why credibility and empathy matter more than delivery scripts, and walks through 12 practical tips leaders can apply immediately.

If you dread giving feedback or feel your message never quite lands, this episode is essential listening.

Connect with us:

• Tommy Sim: https://www.linkedin.com/in/tommysim/
• LinkedIn: https://www.linkedin.com/company/injecthr
• YouTube: https://www.youtube.com/@injecthr
• Instagram: https://www.instagram.com/inject.hr/

In this episode, we explore:

• Why feedback often feels threatening for both managers and employees
• The difference between coercion and willingness in behaviour change
• The red line versus green line model of leadership influence
• Why credibility determines whether feedback is even heard
• The role of empathy in reducing defensiveness
• How unclear expectations create avoidable feedback conversations
• Why annual reviews fail and bite-sized feedback works
• The importance of recognition and building goodwill
• Why venting is not the same as leading
• The Behaviour–Impact–Next Time–Benefit (BINB) framework
• How overloading someone with examples creates defensiveness
• The difference between debriefing and briefing
• Coaching techniques that increase ownership
• The power of stories and visuals in reinforcing learning
• The “same side of the table” approach to feedback

About Lead to Grow
Lead to Grow explores the people’s principles behind high-performing businesses. Hosted by Tommy Sim, the podcast focuses on leadership, performance, culture and decision-making, with practical insights leaders can apply immediately.
New episodes drop regularly.